CITC Building Centre is seeking a Head of Department (HOD) for it’s plumbing division.

The key responsibilities of the position include:

• Providing a high standard of customer service, product presentation, preparation and merchandising
• Ensuring shelves are fully stocked, correctly ticketed and rotated
• Reporting on customer requests and stock level issues
• Ensuring stock order status is consistently maintained and customer order needs are met
• Monitoring stock, ensuring damages &/or shrinkage is dealt with in a timely manner
• Identifying and reporting on staff training needs
• Planning and conducting staff training when required
• Resolving customer complaints or grievances in a timely manner
• Conducting stock takes

You will need to reliable, honest and have great customer service and communication skills. Knowledge of plumbing equipment and supplies would be advantageous.

The successful applicant will be eligible for a range of CITC staff benefits after 3 months of service, including training and development opportunities.